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I recently tried to install E-Run (ss station option) on a laptop that runs Windows Vista. Despite that my script runs smoothly on a computer that runs XP, I receive the following error message on the Vista computer:
The following runtime error occurred:
The operation to load the sound timed out
Size: 441000
Available: 0
Duration: 169539003
BufferFull: 441000
Presented: 0
Presenting: YesWorking: Yes
TimeStart: 22822
TimeOut: 32823
TimeFirstPresenter: 0
Line: 3409
Error Number:-999
Notes:
1.) I checked the sound files, and they play fine in Windows Media Player on the Vista computer
2.) I made sure that .net framework 2.0 is installed (it is)
3.) I have a single user license version of E-Prime, so I don't have enough licenses to install the full version of E-Prime on every computer that I own, which is why I installed the ss station option
Any advice regarding the source of this problem would be greatly appreciated.
Laura
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Forum MVP
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If you use the Forum Search feature with the term "sound timed out" you will find that this is a known problem with EP2 in Vista up through EP2.0.8.22. The solution is to move up to EP2.0.8.73, or use XP instead of Vista. In fact, if you search using the term "Vista" you will find other problems with EP2 under Vista. I simply would not trust Vista enough for running subjects, although I would (and do) use it for EP program development.
-- David McFarlane, Professional Faultfinder
"For a successful technology, reality must take precedence over public relations, for nature cannot be fooled." (Richard Feynman, Nobel prize-winning physicist)
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lmorett (1/11/2010)
3.) I have a single user license version of E-Prime, so I don't have enough licenses to install the full version of E-Prime on every computer that I own, which is why I installed the ss station option
Oh, just to that point -- perhaps PST staff will correct my understanding of the "single-user" license, but I believe it allows you to install the full E-Prime on essentially any number of machines within one lab, and to run subjects on essentially any number of machines in that lab. We do not have to restrict the subject-running machines to subject-station installations. The only restriction is that we may only run (as opposed to install) E-Studio on one machine per license at a time for developing programs, and that restriction gets physically enforced (for us) with the hardware keys, which we may move from machine to machine as desired.
So I never do a subject-station installation, I just always do the full installation and skip all the subject-station nonsense. That way we always have our bases covered on each machine and whenever needed we can plug in the key to look at .es files, etc., in situ. Much, much simpler, and I believe very much within the terms of the license. I am very sorry that folks get the impression that the license requires all those extra contortions.
-- David McFarlane, Professional Faultfinder
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Junior Member
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Hi David,
Yes, I've heard that Vista is a problematic platform for running E-Prime. Unfortunately, I am rather limited in my resources, so I may not have a choice re: which platform to use. I will check with IT to see if I can borrow a computer that runs XP to run this experiment, but if nothing's available, at least some ss will have to be run on a Vista computer.
A couple of quick follow up questions:
1.) Which would be the lesser of two evils, running ss via E-Run on a MacBook that runs via BootCamp, or running ss on a PC that natively runs Vista as its primary OS? Or are they both equally problematic?
2.) Where can I find the minor upgrade that you've suggested for E-Prime 2.0? And do I need the hardware key to download/install it?
And a clarification check:
As I understand it, you're saying that under the single user license I'm able to install E-Prime (the whole suite, including E-Studio, E-Run, etc.) on as many computers as I wish, and that the only restricting factor is that I won't be able to use E-Studio to develop scripts unless I have the hardware key plugged into a given computer with E-Prime installed; otherwise, I'll be able to run scripts in E-Run, but just not modify them in E-Studio. Let me know if I'm understanding you correctly. I'll be the first to admit that I didn't read the fine print of the license agreement, so any faults in my understanding of the license terms are purely my own.
Laura
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| I realized that I deleted an important fact in point #1 under questions--The MacBook runs Windows XP (not Vista or 7) via BootCamp.
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lmorett (1/12/2010)
Hi David,
Yes, I've heard that Vista is a problematic platform for running E-Prime. Unfortunately, I am rather limited in my resources, so I may not have a choice re: which platform to use. I will check with IT to see if I can borrow a computer that runs XP to run this experiment, but if nothing's available, at least some ss will have to be run on a Vista computer.
A couple of quick follow up questions:
1.) Which would be the lesser of two evils, running ss via E-Run on a MacBook that runs via BootCamp, or running ss on a PC that natively runs Vista as its primary OS? Or are they both equally problematic?
I hope someone else can give you a real answer on that. Given those options I would rather run under Vista (presuming EP2 sound no longer crashes), but I base that on prejudice and no actual experience. Or, revert to EP1 under Vista, which I have found works with no problem (although you still have to install the drivers from EP2 to get EP1 to work under Vista). But it cannot cost more than a few hundred US$ for a decent used PC that still runs XP (heck, I have a colection of discarded PCs of various vintages in my own shop for just this reason), are you really so cash-strapped that you have to sacrifice the integrity of your data collection?
2.) Where can I find the minor upgrade that you've suggested for E-Prime 2.0? And do I need the hardware key to download/install it?
You can find that in the Download area of PST Web Support. Always go there for the latest versions. Or, turn on AutoUpdate momentarily, connect to the network, start up E-Studio and let EP update itself, then turn off AutoUpdate again (who wants to have their software updated in the midst of a study?). I prefer to download and store the installation file myself, but to each their own.
Anyone who can login to Web Support can download any of the files at any time. As I recall EP2 does not require the key for installation (which differs from EP1), it only requires the key when launching E-Studio. In any case, the software will tell you when it needs a key.
And a clarification check:
As I understand it, you're saying that under the single user license I'm able to install E-Prime (the whole suite, including E-Studio, E-Run, etc.) on as many computers as I wish, and that the only restricting factor is that I won't be able to use E-Studio to develop scripts unless I have the hardware key plugged into a given computer with E-Prime installed; otherwise, I'll be able to run scripts in E-Run, but just not modify them in E-Studio. Let me know if I'm understanding you correctly. I'll be the first to admit that I didn't read the fine print of the license agreement, so any faults in my understanding of the license terms are purely my own.
You understand me correctly. Of course I may have misunderstood the license myself, but I have have been very open about my understanding, so I leave it up to PST staff to correct me.
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Junior Member
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Last Login: 9/10/2011 10:27:22 PM
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I hope someone else can give you a real answer on that. Given those options I would rather run under Vista (presuming EP2 sound no longer crashes), but I base that on prejudice and no actual experience. Or, revert to EP1 under Vista, which I have found works with no problem (although you still have to install the drivers from EP2 to get EP1 to work under Vista). But it cannot cost more than a few hundred US$ for a decent used PC that still runs XP (heck, I have a colection of discarded PCs of various vintages in my own shop for just this reason), are you really so cash-strapped that you have to sacrifice the integrity of your data collection?
This seems like the most logical solution to me. While I agree with you re: the integrity of data collection, there are the practical concerns, not only of the money (you can see from my profile that I am a grad student) but also of the practical matter of time, given that I need to begin data collection ASAP. Also, I should mention that part of the reason why I asked this question is because I know of an individual who collects data on a Mac via BootCamp running Vista (talk about worst-case scenario!)--but I should mention that this person's data must be analyzed by hand, since it is elicited speech. I am planning to talk to IT tomorrow to see if I can co-opt an old PC that runs XP.
In the meantime, if I do end up having to run ss on the Vista computer, I will install the minor update and will check to ensure that the script runs smoothly. Hopefully, I will be collecting good data in no time.
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Junior Member
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Just a quick follow up to my previous post--I was able to obtain a PC running Windows XP from IT, and I've installed the full version of E-Prime on it. I'll be running ss using E-Run only without the hardware key. I'm happy to report that everything seems to be back to normal with my script.
Laura
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