Error 11030 when playing video files
 
 
 
PST User Forum
Home       Members    Calendar    Who's On
Welcome Guest ( Login | Register )
        

Home » PST » E-Prime » E-Prime 2.0 BETA / Release Candidate » Error 11030 when playing video files

Error 11030 when playing video files Expand / Collapse
Author
Message
Posted 9/3/2007 4:26:31 AM
Forum Newbie

Forum NewbieForum NewbieForum NewbieForum NewbieForum NewbieForum NewbieForum NewbieForum Newbie

Group: Forum Members
Last Login: 9/3/2007 4:22:30 AM
Posts: 1, Visits: 4
Hi,

I'm trying to run an experiement with video files. At the time when the video should start playing, I get an error. This happens both with the MovieRT sample videos and my avi-videos. I have Windows XP and I can play the video files on my computer.

Here's the error message:

Run-time Error (Line 362)
11030: Unable to create surface for display frame host
Marker: 72

Help would be highly appreciated. Thanks.
Post #594
Posted 9/4/2007 8:57:14 AM
Forum MVP

Forum MVPForum MVPForum MVPForum MVPForum MVPForum MVPForum MVPForum MVP

Group: Administrators
Last Login: Today @ 8:53:29 AM
Posts: 577, Visits: 1,255
In general, this error may mean that there is not enough video memory in the display adapter to perform the buffering of movies needed for critical timed trials.  We can determine the amount of video memory with a tech support file and if there are any *FilterDump.bin files located in the same folder as the experiment.  I'd recommend creating a web support request for this one where you can attach the files for more diagnosis.  Any information we find that can benefit the forum will then be shared back.

In general, PST recommends a PCI Express video adapter with at least 64MB of video memory for movie playback use.

-Brandon

Post #604
« Prev Topic | Next Topic »


Permissions Expand / Collapse

All times are GMT -5:00, Time now is 8:33pm

Powered By InstantForum.NET v4.1.4 © 2009
Execution: 0.047. 12 queries. Compression Disabled.